Customer service

If you are experiencing problems with our online ticketing hub, you can either email us on or call one of the following numbers for assistance:

0151 644 6466 (10am-5pm Wednesday-Sunday)
0151 644 4800 (10am-5pm Monday & Tuesday)

If you are wanting to book a group visit for more than 10 people please contact or call 0151 644 4803 / 07514648571.

A full list of our Covid-19 safety measures can be found on our website.

The current terms and conditions can be found here.